We just released an update to how Cleanetto handles tax rates. Some companies operate in locations where they have to collect sales tax. Some companies operate in various locations where each location has a different tax rate. Now you can configure your locations to have individual tax rates (previously, you could only have one tax rate for your Cleanetto account).

You can find the tax rate field when you create or edit a location:

Here's the full article on how to set up your tax rate in Cleanetto.

Updated booking form

So a potential client comes to your website and clicks on "get my rate" or "book now". They enter their address and... oh no! You don't service their area yet 😭

They obviously need cleaning and they know about you so they are a great prospect. How many times does this happen? How many times does this happen? Maybe you want to reach out to them and let them know if they get just one more friend to sign up then you can open up in their area.

Previously, and with many other online booking form, the process ended with "sorry, we don't service your area".

Now, when they enter an address outside your service area they will have the chance to be notified when you do!

When they click that "yes, please notify me", a new lead record will be created in Cleanetto (and you'll get a notification by email and in your activity feed). That lead record will be tagged with the postal code of their address.

So you can do two things now:

This is a smart way of growing your cleaning business; expanding into locations where you know there is demand and you already have potential clients who know about you.

We just released our Report Emails

At the end of each , and you'll get an email with your most important metrics, like this:

You can see more information about what each metric is here.

If there are any other metrics you would like to be notified about, just let us know!

Our updated online booking form design is here!

You don't need to do anything; your online booking form was automatically upgraded :)

Here are some of the highlights:

And here are a few more highlights:

If your visitor enters an address that is outside your service area they can chose to be notified when you do service their area with one click. You get a notification and can find that visitors info in your lead list, tagged with their postal code. You can then decide where to open next based on where your unfilled demand is coming from.

Pass any field through the URL to prefill the form for your clients. For example, if you have a lead collection form in your home page you can pass the name, phone and email fields on to the form to make checking out even faster and more convenient for the user.

As always, you can create different service types and have different prices for different frequencies.

This weeks weekly fixes and improvements

This weeks fixes and improvements:

We just released an improvement to the Cleanetto CRM: the ability to add multiple properties to one account.

If you have a client that has multiple properties, you can now add more than one property to their client record and still bill all the services to this one client.

Just head on to the client record and click on the "homes" tab and then the "+" icon on the right hand side: